Privacy Policy
Last updated: December 15, 2024
1. Introduction
Vith Locals Tours (“we,” “our,” or “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.florencewithlocals.com or use our services.
2. Data Controller Information
Data Controller:
Company Name: Vith Locals Tours
Registered Office: Via San Giorgio 32
Contact Phone: +39 327 249 1282
Privacy Contact Email: admin@florencewithlocals.com
3. Personal Data We Collect
We collect the following types of personal information:
Name
Email address
Physical address
Payment information
This information is collected primarily through purchase transactions on our website.
4. How We Use Your Data
Your personal data is collected and processed for the following specific purposes:
Processing your booking and purchase transactions
Providing customer support
Managing your requests and inquiries
Completing necessary billing and accounting procedures
We do not use your data for marketing purposes or automated decision-making/profiling.
5. Data Sharing and Third Parties
We share your data with the following third-party service providers:
Stripe (payment processing)
These service providers are bound by data protection agreements and process your data only as necessary to provide their services.
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data, including:
SSL encryption for all website traffic
Secure payment processing through Stripe
Limited access to personal data by authorized personnel only
7. Your Rights
Under applicable data protection laws, you have the following rights:
Right to access your personal data
Right to correct or update your personal data
Right to request deletion of your personal data
Right to restrict processing of your personal data
Right to data portability
Right to object to processing
To exercise any of these rights, please contact us at admin@florencewithlocals.com.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
Legal obligations
Accounting requirements
Customer service purposes
9. Cookies and Analytics
We use Google Analytics to understand how visitors use our website. This service may use cookies to collect anonymous information about your visit.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@florencewithlocals.com
Phone: +39 327 249 1282
Address: Via San Giorgio 32
12. Complaints
You have the right to lodge a complaint with the relevant data protection authority if you believe that our processing of your personal data violates applicable law.